Sea Freight | United Kingdom – Strike at port Felixstowe

DACHSER European Logistics – your reliable partner in good times and bad

We are pleased to be able to advise that, despite the huge challenges caused by COVID-19 crisis, DACHSER's European Logistics network continues to operate with its customary high reliability in order to fulfil your vital business requirements.

DACHSER, your family-owned business partner, has been doing its utmost to maintain its commitments given to you with regard to services and rates.

We have taken extensive measures to ensure the continuous supply of goods throughout Europe, and are fully aware of the huge responsibility we have for your business and for society in general. We are facing severe challenges and incurring additional costs as are all organisations within in our industry. Being well aware that nearly all industries and customers of DACHSER are facing a similar situation, we wanted to give you a strong signal that DACHSER remains in partnership with you:

DACHSER stands for stability and reliability in difficult times as well. Therefore, we will not be introducing a general “COVID-19 surcharge”. Instead, we wish to renew our commitment to you that we will be standing by our agreed tariffs and maintaining our rates for domestic and international groupage shipments for the time being.

We would like to cooperate even closer with you in order to develop solutions for the current and forthcoming challenges. In addition, we trust we can count on your flexibility in adapting lead times or service levels where necessary and your reliability by respecting the agreed payment terms based on our mutual trust and cooperation.

Let us stand side by side in these challenging times!

Fundamental measures to cope with the current Covid-19 situation

After numerous countries have imposed restrictions on public life and some have closed their borders (currently for passenger transport), we are confronted with a number of challenges as a result of the current corona situation. Due to accompanying restrictions to contain the spread of the virus, DACHSER is faced with delivery restrictions in regions or recipient groups (e.g.: catering and retail trade with the exception of essential goods). We are therefore dependent on the support of our customers.

We ask our customers only to hand over consignments for transport where it can be guaranteed that the goods will be accepted by the recipient. If we are unable to deliver consignments due to restrictions in the destination area or closure of a business, we will return consignments already accepted for a fee so that they can be returned to the sender's care as quickly as possible.  Further shipments to these areas or to final recipients will then no longer be accepted. This serves to avoid idle times and thus damage risks in the interest of all.

Of course we also offer individual possibilities of interim storage in contract logistics if required. For the reservation of storage capacities we ask our customers to contact us. We regret the inconvenience this may cause, but we consider it our duty to point out possible scenarios.

Our teams worldwide will stay in contact with our customers. If you have any questions, please do not hesitate to get in touch with your contact at the relevant DACHSER branch to discuss your particular situation and make further arrangements for your freight shipments.

All news on the current situation can be found on our respective DACHSER country websites.

Expansion of Rotterdam Logistics Center

The expanded Rotterdam Logistics Center in Waddinxveen, the Netherlands, is expected to be operational in October 2020. The new warehouse at the Doelwijk A12 logistics hotspot offers 17,278 square metres of storage capacity for more than 30,000 pallet spaces.